Quality Assurance & AQTF 2010

Australian Quality Training Framework (AQTF)
 

+ The Meaning Of Quality

In an industry context, quality may be defined as "a predictable degree of uniformity and dependability at low cost with a quality suited to the market". More specifically, in the workplace, quality means achieving and maintaining excellence in products, processes, people, planning and systems. It is often reflected in the degree to which products and services meet customer requirements, and may be measured by comparing products and services to those of competitors. There is constant pressure on industry organisations to exceed the quality standards of their competitors and provide customers with new and improved products and services.

Though the schools sector, it may be argued, has different philosophies and motivations to the industry sector, the concept of quality is no less important. The policies and practices for achieving and maintaining quality, as understood and applied by industry, can be adapted for use in schools, especially in relation to VET in Schools programs. Quality Assurance for VET in Schools programs could focus on, but need not be limited to, policies, processes and practices relating to:

  • producing and implementing a VET Strategic Plan
  • investigation
  • implementation
  • delivery
  • industry workplacement
  • enrolment and exit
  • assessment and record keeping


+ The Quality Assurance Procedures & Policies Manual

In terms of schools delivering vocational education and training programs, addressing issues of quality is vital to ensuring industry confidence in schools' ability to deliver programs that meet industry standards and requirements. Moreover, addressing issues of quality would enable schools to ensure that VET programs meet the same high standards that is expected of and achieved in the delivery of all other programs within the school.

Where schools wish to become registered private providers of accredited training in their own right, they must comply with the AQTF Essential Standards for Registration and Conditions of Registration, as audited by the State Training Authority, the VRQA. One of those conditions is that the school "must adopt a quality assurance and improvement system which includes clearly documented procedures for managing and monitoring all training operations and reviewing student/client satisfaction".

The Quality Assurance Procedures & Policies Manual aims to assist schools in addressing issues of quality and meeting relevant registered provider requirements. The primary objective of the Manual is to carry the intent of school management to the point of activity. At this point the Procedures and Policies serve to direct, instruct and guide the user through activities that school management wants conducted in a particular way and sequence, so that agreed quality standards can be achieved and maintained.

Download contents page and sample QA Procedure

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DOWNLOAD QA RESOURCES FOR AQTF COMPLIANCE [PASSWORD PROTECTED]


 

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